Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at support@knifeless.store. We handle every case individually and will find the best solution for you — in many cases we can offer a full refund without requiring you to return the item.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will make it right — replacement or full refund, your choice.

Exceptions / non-returnable items Custom or personalized items cannot be returned. Gift cards are non-refundable.

Exchanges The fastest way to get a replacement is to contact us directly at support@knifeless.store — we'll sort it out without the hassle of a formal return in most cases.

European Union — 14-day cooling off period If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason. Your item must be unused and in its original packaging. Proof of purchase required.

Refunds Once your case is reviewed, we'll notify you of the outcome within 2 business days. If approved, your refund will be processed to your original payment method within 10 business days. Processing times vary by bank or card issuer. For any questions contact us at support@knifeless.store.